Privacy Policy
At Cyclegeer, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what types of personal data we collect, how we use it, the choices you have regarding its sharing, and how you can reach us with any questions. We also describe the measures we take to safeguard the information we collect.
Important: Cyclegeer does not share or rent your personal information to third parties.
Information We Collect
We collect personal information from various sources, such as when you make a purchase or register on our website. This data may include:
- Identity and Contact Information: Name, email address, shipping address, billing address, purchase history, and product preferences.
- Transaction Information: Depending on your chosen payment method, we may collect details such as the payer’s name, card type, partial card number, or linked account. Payments are processed through PayPal.
- Technical Information: Includes IP address, browser type, location, time zone, and platform type.
- Marketing and Communication Preferences: Your choices regarding marketing communications and other notifications.
Information You Provide
You may provide additional personal information through purchases, setting preferences, reviews, comments, or sharing content such as photos and videos.
How We Use the Information
The information we collect helps us:
- Personalize communications and promotions.
- Review your purchase history and provide account support.
- Process and invoice your orders.
- Respond to inquiries and update account details with your consent.
Cookies, Web Server Logs, Web Beacons, and Google Analytics
Cyclegeer uses Google Analytics and cookies to enhance user experience and improve our services. Cookies are small text files stored in your browser that help us remember your preferences for future visits. Google Analytics tracks browsing details to improve our website’s performance.
Email and Text Messages
If you opt in, you may receive text messages and email notifications about new products from Cyclegeer. This service is free, and you can expect about four messages per month. To unsubscribe, please email us requesting to stop receiving notifications.
With Whom We Share Your Data
Cyclegeer does not sell or rent customer data. However, we may share your information with:
- Payment processors, distributors, and shippers involved in fulfilling your order (e.g., PayPal for payment processing).
- Service providers, such as advertising platforms (Google) and web hosting providers.
- Tax authorities for invoicing requirements.
- In rare cases, we may be required by law to share information for legal or fraud prevention purposes.
How We Protect Your Personal Information
Cyclegeer implements security measures to protect your personal information from unauthorized access or misuse. We use SSL encryption software to safeguard sensitive data, and payment transactions are processed via PayPal to ensure your banking details are secure.
How Long We Store Information
We retain your data as long as your account is active or for as long as needed to provide services. Some data may be retained for legal, fraud prevention, or compliance reasons, even after an account is closed.
Withdrawing Consent
You may withdraw your consent for data processing at any time by emailing us. Please note that withdrawing consent may limit certain services available to you.
Reviewing, Updating, and Modifying Personal Information
Subject to applicable law, you may request access to, update, or delete your personal information by emailing us. We may verify your identity before processing such requests.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and, if necessary, will be communicated via email. Please review it periodically to stay informed of the latest updates.